Privacy policy

Last updated: August 16, 2026

Meskai operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Meskai is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Details: Your name, billing address, shipping address, phone number, and email address.
  • Financial Information: Payment information, transaction details, payment confirmation, and other information necessary to process purchases.
  • Account Information: Your account details, preferences, and settings.
  • Transaction Information: Information relating to products you view, add to your cart, purchase, return, exchange, or cancel.
  • Communications: Information you provide when contacting our customer support team.
  • Device Information: Information about your device, browser, network connection, IP address, and other identifiers.
  • Usage Information: Information about how you interact with and navigate our Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information to us.
  • Automatically through your use of our Services, including through cookies and similar technologies.
  • From service providers that assist us with payment processing, website operation, customer support, fulfillment, shipping, analytics, and other business services.
  • From business partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with Meskai, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use personal information to process payments, fulfill orders, arrange shipping, manage returns and exchanges, maintain customer accounts, communicate about orders, and improve your shopping experience.

Marketing and Advertising

We may use your information to send marketing or promotional communications where permitted by applicable law. You may opt out of promotional emails by using the unsubscribe option included in those communications.

Security and Fraud Prevention

We may use personal information to help provide a secure shopping experience, authenticate accounts, prevent fraudulent or unauthorized activity, investigate potential violations of our policies, and protect our customers and Services.

Communicating with You

We use your information to respond to customer inquiries, provide support, send important service or order-related communications, and maintain our relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to valid legal requests, resolve disputes, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate and provide our Services, including:

  • Shopify and other service providers that assist with website hosting, payment processing, analytics, customer support, fulfillment, and shipping.
  • Business and marketing partners where permitted by applicable law.
  • Third parties when you direct or authorize us to share information, such as when shipping an order or using third-party integrations.
  • Affiliates or entities within our business group, where applicable.
  • Government authorities, law enforcement, or other parties when required to comply with applicable legal obligations or protect our rights, property, customers, or Services.

Relationship with Shopify

Our Services are powered by Shopify. Shopify may collect and process certain personal information in order to provide and improve services related to our store and the Shopify platform.

Information submitted through our store may be transmitted to Shopify and other service providers as necessary to operate and improve the Services. Depending on the features available through Shopify and your location, you may have certain privacy rights relating to information processed by Shopify.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties. If you access a third-party website, we encourage you to review its privacy policy and terms.

Meskai is not responsible for the privacy practices, security, accuracy, or content of third-party websites or services that are not operated or controlled by us.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us using the information provided in the Contact section below.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our Services, fulfill transactions, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Right to Access / Know: You may request access to personal information we hold about you.
  • Right to Delete: You may request the deletion of certain personal information.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right of Portability: In certain circumstances, you may request a copy of your personal information.
  • Right to Opt Out: Depending on applicable law, you may have the right to opt out of certain processing activities, including certain targeted advertising activities.
  • Managing Communication Preferences: You may unsubscribe from promotional communications at any time using the unsubscribe option included in our emails.

If you reside in the UK or European Economic Area, you may also have additional rights under applicable data protection laws, including the right to object to certain processing activities, request restriction of processing, or withdraw consent where processing is based on consent.

To exercise applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have concerns or complaints regarding how we handle your personal information, please contact us using the information provided below.

Depending on your location and applicable law, you may also have the right to lodge a complaint with the appropriate data protection authority.

International Transfers

Your personal information may be transferred to, stored, or processed in countries outside the country where you live.

Where required by applicable law, we will take appropriate measures to provide a lawful basis for such transfers and to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, legal obligations, or other reasons.

Any updated version will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:

Store Name: Meskai
Legal Representative: Damia Fason
Email: myania21@outlook.com
Phone: +1 901-315-4007
Business Address: 4010 Beaver Creek Rd, Memphis, TN 38128, United States

For the purposes of applicable data protection laws, Meskai is the controller responsible for the personal information described in this Privacy Policy.